We want to make sure everyone can access the information provided on this site. We've put together a few tips and help for you. Please send us a message if you can't find what you're looking for. Or you have a suggestion of something we could include.

Using the keyboard instead of the mouse
If you are using a Windows-based system please press the 'Alt key' and the access key, followed by pressing the 'Return key'. If you are using a Macintosh system please press the 'Ctrl key' and the access key, followed by pressing the 'Return key'. If you are using the Firefox browser, please hold 'Shift and Alt' and the access key.

Please note that the access keys are only supported by:

MS Internet Explorer 4 +,
Netscape 6 +
Firefox 1.0 +

Listed below are the access keys that you will find on every page:
  • S = skip navigation
  • 1 = home
  • 0 = accessibility information.
Is the text size too large or too small?
You can change your text settings through your browser options:
  • In Internet Explorer, go to View > Text size and select your desired text size setting (e.g., larger, smaller).
  • In Firefox, go to View > Text size and increase/decrease using Ctrl and + or -
If you have a scroll wheel on your mouse, you can hold down Ctrl and scroll back or forth to increase or decrease the font size in both IE and Firefox.

Changing your computer screen settings
To change the size of the image shown on your screen on a PC running Windows 95 and upwards, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar.
On an Apple Mac, you can use the Monitor & Sound Control Panel to change the resolution.

Having difficulty with your keyboard or mouse?
You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Skipping navigation for talking browsers and screen readers
For speech browsers, you can press Alt and S followed by Enter to skip navigation on our pages.

Having Trouble Viewing PDF's?
If you are having problems viewing PDF's on our website, we recommend that you download the the latest version of Adobe Reader.